What is good service? When guest expectations are low, and we exceed them . . . not too exciting. But when guest expectations are high, and we manage to do even better, then we have accomplished something.
The Center for Creative Entrepreneurship began in February 2020. In the year of a global pandemic, CCE shifted their programs virtually. As an educational hub, they want every creative in the world to have access to the resources they need to become successful entrepreneurs.
President Biden’s February 24th Executive Order is, to some extent, an extension of past efforts that recognized vulnerabilities in supply chains. What has changed during the past year is the degree to which the US experienced its vulnerabilities in critical areas during this national emergency.
The past year exposed us to the problems arising from shortages of medical products. But, the issue of supply chain security and integrity should not be viewed from the perspective of our vulnerabilities during national emergencies. Supply chain security is a 24/7 issue.