What is good service? When guest expectations are low, and we exceed them . . . not too exciting. But when guest expectations are high, and we manage to do even better, then we have accomplished something.
Oprah Winfrey will be the opening keynote speaker at the U.S. Book Show, the virtual book publishing trade show presented by Publishers Weekly.
Oprah Winfrey will...
Brian Selznick, the bestselling children’s book author and Caldecott Medal-winning creator of The Invention of Hugo Cabret, which was adapted into the Oscar®-winning film Hugo, and...
The inaugural U.S. Book Show is a three-day virtual conference conceived and crafted by Publishers Weekly to build buzz about Fall 2021 books and to serve...
The Center for Creative Entrepreneurship began in February 2020. In the year of a global pandemic, CCE shifted their programs virtually. As an educational hub, they want every creative in the world to have access to the resources they need to become successful entrepreneurs.
The headlines and newscasts are raising the issue of the U.S. southern border, again. Reports of thousands of unaccompanied minors are in the news. ...
President Biden’s February 24th Executive Order is, to some extent, an extension of past efforts that recognized vulnerabilities in supply chains. What has changed during the past year is the degree to which the US experienced its vulnerabilities in critical areas during this national emergency.
The past year exposed us to the problems arising from shortages of medical products. But, the issue of supply chain security and integrity should not be viewed from the perspective of our vulnerabilities during national emergencies. Supply chain security is a 24/7 issue.
