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Veterans and Veteran’s Day

The first day on the road to becoming a veteran is long and strange.  An early morning gathering where a group of strangers raise their...

Defining Great Service

What is good service? When guest expectations are low, and we exceed them . . . not too exciting. But when guest expectations are high, and we manage to do even better, then we have accomplished something.

Courage: Taking the First Step

Courage. The power to make your own decisions. The ability to act despite all odds when you know you are right. The ability to stand apart from others when your convictions are more important than your popularity.

Are you willing to stand up for Truth?

So far, the answer appears to be a resounding “No!” for the majority of us. A friend of mine called me today and asked what...

We are all Entrepreneurs

Whether you are a stay-at-home parent or a business executive, we are all running a small business, which is called our life.