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Editor Picks

Defining Great Service

What is good service? When guest expectations are low, and we exceed them . . . not too exciting. But when guest expectations are high, and we manage to do even better, then we have accomplished something.

Courage: Taking the First Step

Courage. The power to make your own decisions. The ability to act despite all odds when you know you are right. The ability to stand apart from others when your convictions are more important than your popularity.

Are you willing to stand up for Truth?

So far, the answer appears to be a resounding “No!” for the majority of us. A friend of mine called me today and asked what...

Meeting the Challenges of an Unexpected Family Trauma

There are so many types of traumas. I believe that everyone experiences trauma of one kind or another many times throughout life. We learn...

We are all Entrepreneurs

Whether you are a stay-at-home parent or a business executive, we are all running a small business, which is called our life.

Derek DelGaudio’s In & Of Itself (Hulu)

Derek DelGaudio’s In & Of Itself is a film I can't explain. I believe it is one of the most poignant, emotionally moving, and challenging minutes I have spent. I have watched it three times in its entirety. Each time I go away feeling something inside of me has changed. And it has. I just can't explain it. I would encourage you to take that journey yourself. Turn your cell phone off and any other distractions. Turn off your inner dialogue and let the film flow to you.

Black History Month: Reflecting

A quick search indicates that slaves may have been brought to North America in the 1500s. Other sources point to the early 1600s. It is safe to say that slaves were brought to North America over 400 years ago. As Black History month nears its end, we should all think about how patient, tolerant, and forgiving the African-American community has been toward this country and its political leaders throughout this country’s history.

COVID-19: Beware Criminal Profiteering

The life-threatening Covid-19 virus began its global march a little over a year ago.  As it spread around the world, governments began taking steps...

Tech is Enabling the New Normal

We are entering a new era where technology has become an integral part of our daily life, the "new normal." At CES 2021, this was one of prevalent messages. Our lives are going to change forever...and if you believe the hype, which we do, for the better.

CES 2021 Makes History as Largest Digital Tech Industry Event

The first-ever, all-digital CES® 2021 made history as the largest digital tech event. Almost 2000 companies unveiled next-gen innovation for a better future. Owned and produced by the Consumer Technology Association (CTA)®, the all-digital CES 2021 featured product launches from startups to tech giants, keynotes from global industry leaders, live entertainment from Hollywood and more than 100 hours of conference programming.